Found a wrong number, a broken tool or something that doesn’t add up? Tell me. A real person reads every message.
DebtShift is run by one person, Hamid Ali, so messages come straight to me and not to a support queue. I aim to reply within two working days. Corrections get looked at first.
What to contact me about
A mistake on a page
Tell me the page and the sentence or figure that looks wrong, and where you saw a different answer. I check it against the official source and fix it if you’re right.
A tool that isn’t working
Name the tool, the numbers you entered and what you expected. A screenshot and your phone or browser type help a lot.
Partnerships
Put “Partnership” in the subject line. I only consider ideas that suit an educational debt site, and any sponsored content would be labelled as such.
Anything else
Feedback, topic ideas or questions about how a guide or tool works are all welcome.
Please don’t send: bank or card numbers, passwords, or your full debt details.
I can’t give personal advice, and I will never ask you for money or account details. If someone claiming to be from DebtShift does, it isn’t me.
If you need help with debt right now
I can explain how things work, but I can’t look at your case. These services can, and they are free.
UK: StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice.
US: National Foundation for Credit Counseling on (877) 360-6322, or the Consumer Financial Protection Bureau.